Big Family Festival 28th-30th July 2017 We welcome you to the Big Family Festival Campsite. Those camping are subject to both the standard Festival Ticket Purchase Terms and Conditions and Camping Terms and Conditions. Please ensure you have read both sets. We have drawn up these rules for your benefit, and ask all campers to abide by these rules to ensure that your stay will be pleasurable and at the same time respecting the other campers and local community. It is the responsibility of all campers to ensure that no damage is caused to the site. Your allocated pitch and the whole campsite should be respected and kept in a clean and orderly condition. Please show consideration for other campers and our neighbours. No illegal substances, ‘legal’ highs or offensive weapons may be carried into any part of the Festival or campsites. No glass or alcohol may be brought into the Festival or campsite (small baby food jars and other food items are an exception).
Parking: For safety reasons, vehicle movements & parking are not permitted within the camping area or amongst the tents. There is a separate area for camping car parking. Disabled Blue badge campers: Please contact the Festival office in advance regarding Disabled, Blue Badge Holder, camping/carparking facilities.
Pitches: All pitches are allocated on arrival. If you wish to camp near to friends please arrange to arrive at the same time. Additional pitche(s) cannot be reserved or purchased on the day.
Arrival times: The Big Family Festival Campsites will be open from 12.00 on Friday 28th July 2017. Directions are AA signed off the M42 Junction 9 exit. Please ensure you follow the signs for the campsite parking and listen to the traffic/ parking stewards both upon entry and once on site. The entrances will be clearly signposted. Please report to the campsite stewards on arrival – you will then be guided to the correct area. Please do not attempt to drive through the campsite it is within walking distance from the carpark. Cars are not permitted to be parked next to tents and must be left in the carpark, stewards and trolleys will be available for those needing assistance, this will be issued on a first come first served basis and we can not guarantee the use of them to each and every camper. Please note that we are unable to allow campers to make their first arrival between 21.00 hours and 10.00 hours, for reasons of security, health and safety and the inconvenience to other campers. Please time your arrival accordingly. First entry to the Festival Campsite is 12:00 on Friday 28th July last entry is 20.30. Second entry for campers is 10.00 last entry 17:00 on Saturday 29th July please remember this is for CAMPERS ONLY.
Departure Times: All campers must have vacated the site by 11.00 hours on Monday 31st July 2017
Food: Campers are welcome to bring their own food and soft drinks on to the campsite. Soft drinks must be sealed upon entry. Please dispose of any litter and food waste in a considerable manner.
Alcohol: No campers or day ticket attendees are permitted to bring their own alcohol to the event. This is a licensing stipulation by North Warwickshire Council, this was not a decision made by the organisers. All soft drinks must be sealed upon entry. Alcohol can be a big part of having fun and enjoying an event for some people. If you have too much this may affect your clear thinking and behaviour, so plan your day’s entertainment
with that in mind. Please note, no alcohol or glass may be taken into the Festival site this includes the campsite (with the exception of small baby food jars or other food items) .
● Plan to stay with your friends and family or prearrange a meeting point to return to your tent together.
● Consider your neighbours when returning to your tent.
● Drink water between alcoholic drinks. This helps you to remain hydrated and enables you to have much more fun over a longer period.
● Seek medical assistance if a friend becomes ill or unconscious – there will be a first aid or medical point at the festival site but not at the campsite.
The security at the campsite will be first aid trained, as will numerous other members on staff. The first aid/medical point is very close to the campsite and accessible throughout the operational times of the event (10.0023.00), and will have medical staff to assist you.
Children: Parents should ensure that children are not left unattended on the campsite. Young persons under 18 must be accompanied by an individual aged 18 or over.
Please See Below
● Ticket holders under the age of 18 can only enter the festival with the person who purchased their ticket i.e. their parent, legal guardian or nominated guardian. Any under 18 ticket holders attempting to enter the festival without this person will be denied entry to the festival. For safety reasons, any persons attempting to enter the festival with a Child Ticket holder that they are not the parent, legal guardian or nominated guardian for will be denied entry.
● Age 1017 Weekend and Day Tickets must be accompanied by a Ticket holding parent, guardian or nominated guardian. Full details below:
– All young persons (aged 1017) MUST camp in the same area as their families.
– A maximum of 4 young persons (aged 10 17) per adult
– MUST be the parent, legal guardian or appointed guardian.
– All young persons (aged 1517) MUST be accompanied by an adult over the age of 30
– MUST be the parent, legal guardian or nominated guardian.
– All young persons (aged 1014) MUST be accompanied by an adult over the age of 26
– MUST be the parent, legal guardian or nominated guardian.
● As with parents and Legal Guardians, the nominated guardian must be appropriately aged according to term number 6 to accompany a child or teen to the festival and comply with the other rules regarding entry.
● Each adult attending can accompany up to a maximum of 4 young persons (age 1017).
● Teenage attendees must camp in the same location as their families.
● Child Ticket (age 4 & under, 59 or 1017) holders are not allowed in the arena or campsites unaccompanied at any time.
Entry Tickets: Access to campsites is only open to those wearing both a Festival wristband and the campsite wristband, and should be worn at all times. People on the campsite without camping wristbands will be asked to leave the campsite. Campsite Etiquette: Please show consideration for other users of the Campsite by not causing noise, playing radios/music too loudly, etc. Please dispose of all rubbish, litter etc. in the bins provided. If a user of the campsite does not show consideration, the Organisers reserve the right to cancel their booking at which point they will have to immediately leave the campsite and will not receive a refund.
A quiet site policy : Campers are requested to avoid excessive noise at all times, being quiet between the hours of 12 midnight and 7 am. (Those who do not comply may be asked to leave the site.)
Dogs: Dogs, other than guide dogs, are not allowed within the festival site, or the campsite.
All Vehicles: A 5 mph speed restriction will be observed at all times. Fire points: The Event Organiser will ensure that there are adequate fire points and a system of raising the alarm in the event of fire. LPG: Bulk storage of liquefied petroleum gas will not be permitted.
Campers are permitted only to bring sufficient LPG for their own use during the event.
Campfires/barbecues: Open fires and/or disposable barbecues are not allowed on the campsite other than in the designated cooking area. OPEN FIRES ARE NOT PERMITTED ANYWHERE ON SITE
● Fire can destroy a tent in seconds so keep fire well away. Check where the nearest fire point and extinguisher are located.
● Be mindful of other camp users – is smoke from your BBQ or fire causing problems for anyone else?
● Always ensure that any BBQ or fire is fully extinguished before leaving it unattended. This can be done by pouring water over the embers.
● Tidy any litter. Do not put hot or warm BBQ containers in a litter bin!!
● Never light a fire or BBQ in your enclosed tent or van as the carbon monoxide they produce can KILL.
● Never use petrol/paraffin to start or revive your BBQ – only use recognised lighters or starter fuel.
● Never use candles inside your tent use battery powered lamps or torches.
● Don’t permit smoking inside your tent.
The campsite is on a field used daily by children at the Big Family Festival. Please do not have glass on the site clear up after your use of all personal items and litter. Site Security: We will not have staff patrolling on the campsites at all times. We will have security on the entrance/exit throughout and it shall only be patrolled throughout the night. It is strongly recommended that no valuables are left unattended. Whilst you are at this event to have a good time, there are others that may use this as an opportunity to take your insecure and unattended items. To prevent this from happening follow these simple rules:
● Always take any valuable items with you when you leave your tent including cash, cards, phones, tablets and keys. Hiding them isn’t going to stop a thief.
● Ensure your bags are secure as you walk around, with no items on display. Keep them with you at all times.
● Lock your van or vehicle and secure your tent as you leave – even if you are only away for a short time.
If you see, witness or unfortunately become a victim of crime then you need to report this to the police as soon as possible. This can be done by dialling 101 the national nonemergency police helpline who will connect you to North Warwickshire police.
If a crime is happening right now and offenders are still at the scene then dial 999 for immediate assistance.
Petrol/Diesel Generators: For reasons of noise and for health and safety no generators are not permitted on the campsite. Only Big Family Festival production agreed generators will be used throughout the event site.
The Big Family Festival organisers, campsite staff, security or stewards shall not be liable for any loss or damage to property or personal injury sustained whilst on the premises, howsoever caused. The organisers shall not be held liable for refunds in the event of adverse weather conditions or any other reason for visitors terminating their stay on the site early. The Organiser shall not be under any liability for any failure to perform any of its obligations under this agreement due to Force Majeure. For the purposes of this clause, Force Majeure means fire, explosion, flood, lightning, Act of God, act of terrorism, war, rebellion, riot, sabotage, strike, disease or events or circumstances outside the reasonable control of the Organisers which renders, in the Organiser’s reasonable discretion, performance of the contract inappropriate. We hope that you understand the need for these simple rules and that they are for the benefit of all who stay at the campsite.